Gen Z Is Suffering From ‘Barista-Phobia’

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coffee 8388244 640
coffee 8388244 640

A growing number of young people are too shy to set foot in a coffee shop, with one in ten (10%) of Gen Z now turning to AI to figure out how to make a cup of joe.

According to new research from coffee experts at Philips, this tech-savvy generation is showing signs of serious ‘Baristaphobia’ – with 7% admitting they’re too intimidated to even approach a barista. Rather than risk a wrong order or awkward interaction, almost half (47%) are ordering coffee through delivery apps like Deliveroo, skipping the cafe experience.

Ordering coffee isn’t the only stress for Gen Z, with two out of five (38%) saying that making it for someone else fills them with dread, for fear of getting it wrong. As well as brewing anxiety, nearly half (48%) are also fed up with the rising cost of takeaway coffee, with London, Brighton and Edinburgh feeling it the most. To help navigate the rising cost of coffee, Philips has created a bespoke tool to show how much you can save. Simply head to https://coffeehack.it/uk, add in the price of their go-to take-away cup, and the tool will Calculatté which bean-to-cup machine offers the best value for money. 

Social media is also shaping their coffee habits, with 45% regularly trying viral drinks they’ve seen trending on TikTok or Instagram. Trust in social recipes is so high that coffee fans are even bold enough to try the internet’s weirdest brew trends, with 6% saying they’d happily stir a knob of butter into their morning cup.

Lizzie Lee, Philips’ in-house coffee expert, says: “Gen Z wants great coffee without the pressure. Whether it’s avoiding awkward cafe encounters or sticking to a tighter budget, brewing at home gives them full control – taste, cost and convenience. At a time when this generation is facing rising living costs, making cafe-style coffee at home it’s just a stress-free solution – it’s a cheaper one, too. With takeaway prices now averaging £4+ per cup, a bean-to-cup machine like the Philips LatteGo can save hundreds a year, while delivering the kind of Instagram-worthy brews Gen Z crave.”

For those wanting barista-quality coffee at home, the Philips 5500 LatteGo delivers up to 20 hot and iced drinks at the touch of a button. Plus, you can save your personalised settings to enjoy your perfect cup every time.


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